If your vehicle is drivable, move it to the side of the road to prevent further accidents. Turn on your hazard lights, and use warning triangles or flares if you have them.

Always report the accident to the police, even for minor collisions. A police report can be essential for insurance claims. Stick to the facts when speaking to officers and request a copy of the report.

While waiting, collect details such as:

• Names, phone numbers, and addresses of all parties

• Driver’s licence and insurance details

• Number plates and vehicle descriptions

• Location of the accident

• Witness contact info (if any)
  Avoid discussing who’s at fault—leave that to the authorities and insurers.

If it’s safe, document the scene using your phone. Capture:

• Vehicle damage

• The full accident scene

• Road signs, traffic lights, and skid marks

• Any visible injuries

Contact your insurer as soon as possible. Most offer 24/7 support. Explain what happened and follow their instructions carefully. Stick to the facts and avoid assumptions.

Contact your insurer as soon as possible. Most offer 24/7 support. Explain what happened and follow their instructions carefully. Stick to the facts and avoid assumptions.

Store all related documents in one place, including:

• The police report

• Repair estimates and receipts

• Medical records (if any)

• Any communication with your insurer

If you’re unsure how to proceed or your claim gets complicated, contact a trusted repairer or legal expert. We’re here to help you understand your rights and ensure you get the support you deserve.